Keeping in touch

This handy information sheet answers questions a family member may have about how to keep in touch with someone who is in prison. Covers rules around phone calls, e-mails and letters, costs and monitoring, and what to do if there is an emergency or if someone no longer wants to be in touch with a prisoner. Useful for professionals as a summary and to pass on to a family member or carer.

See the Offenders' Families Helpline website for the entire range of their information sheets.

Our Partner

The Centre is delivered by Barnardo’s in partnership with His Majesty’s Prison and Probation Service (HMPPS).
NICOO Partners