Prison Voicemail Service

Prison Voicemail is a service enabling families to exchange voicemail messages with their loved ones in prison.

How it works: the family member dials a unique landline number from their mobile phone and leaves a message, which the prisoner can receive and reply to from any phone in the prison. The cost of the service is borne by the family member, who pays to leave messages. The prisoner pays the normal price of a landline call to receive or reply to messages. A recent customer survey found that 83% of prisoners and 92% of families say the service makes the sentence easier on them. Founded in 2015, Prison Voicemail is a social venture based in Norwich, UK. Its mission is to use technology to improve communication channels between prisoners and the outside world. It has partnered with the University of Lincoln to track and evaluate the impact of its service.

'Think this is a fantastic idea. The prison is on 'bang up' a lot of the time which makes it hard for my husband to call me as I work full time and he is locked up early. He can then leave as message so I hear his voice. Plus our little girl gets to leave her daddy a goodnight message every night. Thank you!' - Liverpool

"I just want to thank you. I was in hospital for major surgery and it was really helpful to be able to leave him messages." - Elmley

"I had a job where I couldn't answer the phone when he called. Your service made such a difference to our ability to communicate." - Exeter

"Brilliant service I've recommend to some of the ladies at the prison. My children loved that they could listen to their daddy read them a bedtime story, and he could listen to them open their Christmas presents". Thank you._ _ Humber

To read more testimonials, please visit:

https://prisonvoicemail.com/testimonials

Prison Voicemail is also available as an app, see the attached image for details.

For more information and pricing details, please see:

http://prisonvoicemail.com

or call 01603 340588

For an up-to-date list of the prisons Prison Voicemail is active in, please see:

http://prisonvoicemail.com/prisons.

Our Partner

The Centre is delivered by Barnardo’s in partnership with His Majesty’s Prison and Probation Service (HMPPS).
NICOO Partners